While we watched the horrific pictures of the Katrina victims in different parts of the gulf, especially the sad and quite often infuriating pictures of those stranded in New Orleans, it never occurred to me that there would be anything good we could see come out of this. Almost a complete city destroyed, countless lives lost, along with other lives changed forever. And as I received word that we had members of the family involved in the nightmare, that belief seemed to be reinforced. But there was a lovely light at the end of this dark tunnel.
The outpouring of help that originated from this situation was something which one must experience one or more times in a lifetime to renew one’s faith in humanity. Family, friends, friends of friends, even strangers, rushed to the rescue of not only our family, but individuals countless other families inside the face of the tragedy. Our gratefulness should not be measured as well as the gifts of love will almost always be treasured.
But there was one act of kindness that was definitely surprising…and welcomed! There was 17 family members who had lost virtually everything. Of this number, five members were stranded in Mississippi without the method of transportation. That they had fled their homes with almost only the garments on their backs. We were required to buy them to San Diego to my sister DiAnna’s home where they might try to pull their lives together. We simply had to locate a way.
Money was pooled together, due to the kind help of many generous people. We seriously considered the bus, but that wouldn’t work. These people were not running. Then, my hardworking sister discovered another route: Delta Air Lines. She discovered Delta was discounting their flights for Katrina victims hoping to get for the safety with their families. Whatever they could do would have been welcomed and my spouse Lisa and I were willing to constitute the difference. They simply needed to find transportation to Jackson, which was 90 minutes away.
To our comfort, the Delta representative–Margaret–was an angel. Delta was able to discount their normal ticket fee by over 85%! Which had been greater than anyone might have reasonably expected! After all, Delta Airlines contact is a business as well as their primary concern, as all businesses needs to be, is by using profit. Their job is to deliver the best service in a profit. But in a disaster, when the choice came as a result of lives versus making a profit, they chose lives in this situation. I had been impressed and then there is definitely a moral and business lesson to become learned from their choice.
It comes with an old business adage that each and every salesperson has heard in seminars, sales meetings, and courses: People don’t care how much you know until they know how much you care. I don’t think I will ever hear qudbxw phrase again without considering the kindness shown to us by Delta Air Lines. Sometimes, you have to put profit aside–even if partly–after it is essential to serve your customer. They will likely appreciate it and they can always remember it. Why? Simply because they know you care.
If you are able to start up a career being a flight attendant Delta is an opportunity. For your moment they have got only 14 open positions for flight attendants that are fluent in second languages as Cantonese, Hungarian, Czech, Hebrew, Dutch, Spanish, Arabic, Swedish, Japanese, Danish, Greek, French, German and Italian. Rumors from inside are that you will have greater than 500 flight attendants to be recruited up until the end of 2010. To get a Delta job age is 21 years minimum and the educational requirement needed are at least a H.S. diploma. You must obviously possess authorization to work in the U.S.